Our experts are fully at your disposal
To assist in solving any potential issues and to ensure the ability to optimally utilize the functionality of our solutions, certified experts are available to you. Our support complies with the requirements and regulations in force in Poland, thereby ensuring security and transparency in case of an audit.
Our priority is to ensure our customers have up-to-date software
Through regular updates and quick responses to known threats, we provide protection against potential attacks or malware. This is especially important for organizations that process sensitive data.
Direct contact with an expert available
If needed, you can contact a dedicated specialist from our technical department to receive personalized assistance.
Distinctive features of EuroLinux support
Find out what sets our technical support apart in the professional IT solutions market.
Talk directly with engineers
Use the most convenient form of communication
Save time – all resources at your fingertips
Features of EuroLinux support
Read about the key features of our technical support.
Direct contact
A distinctive feature of EuroLinux support is the direct contact with experts from the technical department. Skipping the automated hotline saves valuable time and allows for faster and more effective access to professional assistance.
Expert proficiency
EuroLinux technical support is provided by experienced engineers and architects with the highest competencies in the technologies supported. This is a key differentiator in the IT industry.
Multiple support channels
Along with the ticketing system, we provide customers with a dedicated email address and a phone number to the technical department, and in justified cases, direct contact with a specialist.
In Polish and English
EuroLinux specialists provide support in both Polish and English.
10-year lifecycle
In the EuroLinux Customer Portal, users can download the system’s installation versions (ISO), obtain information about purchased subscriptions, and utilize the ticketing system, all in one location.
Tu także mają dostęp do szerszej dokumentacji technicznej i informacji o erratach.
